{"id":33438,"date":"2021-05-19T14:38:30","date_gmt":"2021-05-19T18:38:30","guid":{"rendered":"https:\/\/honeybook.site.strattic.io\/?p=33438"},"modified":"2022-11-24T05:56:10","modified_gmt":"2022-11-24T13:56:10","slug":"how-to-build-a-support-team-when-youre-overwhelmed","status":"publish","type":"post","link":"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/how-to-build-a-support-team-when-youre-overwhelmed","title":{"rendered":"How to Build a Support Team When You\u2019re Overwhelmed"},"content":{"rendered":"\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-33616\" src=\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1.jpg\" alt=\"\" width=\"1732\" height=\"1155\" \/><\/p>\n<p><span style=\"font-weight: 400;\">By the time that you realize that you need help in your business you are likely already at capacity &#8211; adding the task \u201chire an assistant\u201d or \u201cfind a social media manager\u201d to your to-do list is overwhelming. Because while the idea of <\/span><i><span style=\"font-weight: 400;\">having <\/span><\/i><span style=\"font-weight: 400;\">help sounds lovely, the idea of finding help, training help, managing help and making sure that your standards don\u2019t suffer in the process is pretty daunting when you\u2019re already at your limit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019re at capacity, researching all of the best practices and tactical strategies for hiring and growing a team could trigger a spiral of overwhelming. And as a mentor for small business owners, I\u2019ve observed that this usually leads to further procrastination.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, I\u2019m going to walk you through <\/span><b>5 things that you can do to reduce the pressure and overwhelm of growing your team and set yourself up for success in the long term.<\/b><span style=\"font-weight: 400;\"> Once you\u2019ve implemented these five strategies, you can then take advantage of your expanded capacity to slowly introduce best practices and systems that will further support your business.<\/span><\/p>\n<h2>1. Don\u2019t Expect Perfection Right Off the Bat<\/h2>\n<p><span style=\"font-weight: 400;\">Whether you are waiting to find the <\/span><i><span style=\"font-weight: 400;\">perfect<\/span><\/i><span style=\"font-weight: 400;\"> hire or until you have your process <\/span><i><span style=\"font-weight: 400;\">perfectly<\/span><\/i><span style=\"font-weight: 400;\"> mapped out and ready to pass off, waiting until you\u2019re sure the adjustment process will go perfectly will only leave you doing further research, leading to more overwhelm and ultimately out of action.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you feel like you aren\u2019t ready to get help because you haven\u2019t figured out <\/span><i><span style=\"font-weight: 400;\">exactly <\/span><\/i><span style=\"font-weight: 400;\">how to make it all work yet, know that that is actually to be expected. The truth about growing a team is that there will likely be some growing pains, some things won\u2019t go to plan and adjustments will be necessary. That part is pretty close to unavoidable, so expecting it and being ready for it, <\/span><i><span style=\"font-weight: 400;\">rather than trying to avoid it entirely,<\/span><\/i><span style=\"font-weight: 400;\"> is key.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For entrepreneurs who have grown accustomed to doing everything themselves, giving up any amount of control and risking something not going perfectly can be truly <\/span><i><span style=\"font-weight: 400;\">scary!<\/span><\/i><span style=\"font-weight: 400;\"> But it comes with the territory. So rather than focusing your energy on trying to figure it all out ahead of time, divert your focus toward providing feedback at the moment, making adjustments as needed and reminding yourself that the initial fear is normal.<\/span><\/p>\n<h2>2. Ask Questions, Admit What You Don\u2019t Know and Let People do Their Jobs<\/h2>\n<p><span style=\"font-weight: 400;\">When you\u2019re first hiring, it can be easy to forget that the person you\u2019re hiring is just as concerned with your satisfaction as you are! And if you hire well, they probably know how to do their job even better than you do.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So right from the first moment that you meet your potential hire, be honest about what you need their help with and what you aren\u2019t quite sure about! Let them show you their expertise by offering helpful support and contributing ideas for how they can help. This is about moving forward <\/span><i><span style=\"font-weight: 400;\">together <\/span><\/i><span style=\"font-weight: 400;\">rather than making yourself responsible for all of the planning.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have some new people on your team, approach your team meetings and communications collaboratively, asking for their input and expertise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This approach will reduce overwhelm on your part and allow you to be supported to focus on your role. Second, it will create ownership for your team members and allow them some freedom to enjoy their job. And third, it will allow you to fully benefit from their expertise!<\/span><\/p>\n<h2>3. Build-in Extra Space for Communication Upfront and Document Your Process<\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s OK to tweak and perfect your processes as you go and in fact, this will likely create even better SOPs (standard operating procedures) since they will track with what your team <\/span><i><span style=\"font-weight: 400;\">does <\/span><\/i><span style=\"font-weight: 400;\">rather than what you think you <\/span><i><span style=\"font-weight: 400;\">should do <\/span><\/i><span style=\"font-weight: 400;\">when you try to map your processes ahead of time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the beginning, build in standing team meetings so that you can communicate what is on your plate and what you need help with. Start to document the items that keep coming up and let your team members weigh in on workflows that they think would be effective.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a great place to take advantage of HoneyBook\u2019s email templates and workflow features. What communications are you needing to send on a routine basis? Either you or a team member can go back and find past emails that you\u2019ve sent and turn them into templates, perfectly capturing your voice. Then, use the Workflows feature to automate when these emails go out and to create to-do items that have routinely come up in team meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key is to give yourself the grace to perfect as you go rather than expecting yourself to build out all of the workflows and templates perfectly ahead of time. HoneyBook is so user-friendly that your new team members can help do this for you once they\u2019ve gotten their feet wet.<\/span><i><span style=\"font-weight: 400;\"> (Hint: VAs often love that kind of stuff because it makes their job much easier in the long run. And if they\u2019re going to be the ones handling it, let them do it!)<\/span><\/i><\/p>\n<h2>4. Be Clear and Get Used to Uncomfortable Conversations<\/h2>\n<p><span style=\"font-weight: 400;\">For steps one to three on this list to be effective, you must be willing to be clear and direct and sometimes have uncomfortable conversations. If you\u2019re willing to do that, then you will set your team up for success. If you instead want everything to be perfect immediately and are unwilling to address the things that go wrong with clear expectations and direct feedback, you will likely find yourself losing team members, ending contracts, or doing things yourself that someone could help you with because it doesn\u2019t get done right when you pass it off.<\/span><\/p>\n<p><b>Pro Tip:<\/b><span style=\"font-weight: 400;\"> When you start growing your team, you are stepping into a leadership role. And if it is the first time you\u2019ve had to give direct feedback, it will likely feel uncomfortable. But know that as long as you give people the benefit of the doubt and assume that everyone is doing their best, they will appreciate you being direct.<\/span><\/p>\n<h2>5. Address Dichotomies and All-Or-Nothing Thinking<\/h2>\n<p><span style=\"font-weight: 400;\">Whenever you find yourself pushing up against a tough ceiling, there are likely some dichotomies at play. This is either going to go <\/span><i><span style=\"font-weight: 400;\">perfectly <\/span><\/i><span style=\"font-weight: 400;\">or be a <\/span><i><span style=\"font-weight: 400;\">total disaster. <\/span><\/i><span style=\"font-weight: 400;\">I can either <\/span><i><span style=\"font-weight: 400;\">do it right and do it myself <\/span><\/i><span style=\"font-weight: 400;\">or <\/span><i><span style=\"font-weight: 400;\">I can pass it off and have my standards slip. <\/span><\/i><span style=\"font-weight: 400;\">I can either <\/span><i><span style=\"font-weight: 400;\">put in the elbow grease and have integrity <\/span><\/i><span style=\"font-weight: 400;\">or <\/span><i><span style=\"font-weight: 400;\">get help and be a sell-out.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">For you to grow into a new level of business where you are supported <\/span><i><span style=\"font-weight: 400;\">and <\/span><\/i><span style=\"font-weight: 400;\">growing, letting things be easier for you <\/span><i><span style=\"font-weight: 400;\">and <\/span><\/i><span style=\"font-weight: 400;\">making more money, these outdated, black-and-white thinking patterns will have to go.<\/span><\/p>\n<p><b>Why?<\/b><span style=\"font-weight: 400;\"> Because if you subconsciously think that bringing on help will lead you to a business you don\u2019t want, you will continue to hold yourself back from building the team that will ultimately be vital for your success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember that you can get help, maintain your standards, grow your business, have an even <\/span><i><span style=\"font-weight: 400;\">better <\/span><\/i><span style=\"font-weight: 400;\">work-life balance <\/span><i><span style=\"font-weight: 400;\">and <\/span><\/i><span style=\"font-weight: 400;\">even when things don\u2019t go well, if you trust yourself to lead, you can provide feedback, make adjustments and recover. Learning to do those things well will be a process, but all you need to do now is take that first step.<\/span><\/p>\n<p>\u00a0<\/p>\n<p><em><i><span style=\"font-weight: 400;\">HoneyBook, the best <\/span><\/i><a href=\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/best-crm-for-one-person-business\"><i><span style=\"font-weight: 400;\">crm for solopreneurs<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">, streamlines everything you need <\/span><\/i><i><span style=\"font-weight: 400;\">to manage your business into one place. Manage projects, book clients, send an <\/span><\/i><a href=\"https:\/\/hbbadmin.reliablepenguin.com\/online-invoices\"><i><span style=\"font-weight: 400;\">online invoice<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> and get paid through our <\/span><\/i><a href=\"https:\/\/hbbadmin.reliablepenguin.com\/online-payment-software\"><i><span style=\"font-weight: 400;\">online payment software<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">. Now peace of mind comes with just one login.<\/span><\/i><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By the time that you realize that you need help in your business you are likely already at capacity &#8211; adding the task \u201chire an assistant\u201d or \u201cfind a social media manager\u201d to your to-do list is overwhelming. Because while the idea of having help sounds lovely, the idea of finding help, training help, managing [&hellip;]<\/p>\n","protected":false},"author":703,"featured_media":76979,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[],"class_list":["post-33438","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-collaboration"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1.jpeg",1732,1155,false],"thumbnail":["https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1-150x150.jpeg",150,150,true],"medium":["https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1-300x200.jpeg",300,200,true],"medium_large":["https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1-768x512.jpeg",768,512,true],"large":["https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1-1024x683.jpeg",1024,683,true],"1536x1536":["https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1-1536x1024.jpeg",1536,1024,true],"2048x2048":["https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1.jpeg",1732,1155,false]},"post_excerpt_stackable_v2":"<p>By the time that you realize that you need help in your business you are likely already at capacity &#8211; adding the task \u201chire an assistant\u201d or \u201cfind a social media manager\u201d to your to-do list is overwhelming. Because while the idea of having help sounds lovely, the idea of finding help, training help, managing help and making sure that your standards don\u2019t suffer in the process is pretty daunting when you\u2019re already at your limit. Once you\u2019re at capacity, researching all of the best practices and tactical strategies for hiring and growing a team could trigger a spiral of&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/category\/community-collaboration\" rel=\"category tag\">Community &amp; collaboration<\/a>","author_info_v2":{"name":"Brooke Monaghan","url":"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/author\/brooke-monaghan"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Moral Support Is Critical For When You Feel Overwhelmed | HoneyBook<\/title>\n<meta name=\"description\" content=\"As business owners, occasions will arise when everything seems to be a bit much. Here are 5 tips on how to build a moral support team for when you feel overwhelmed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/how-to-build-a-support-team-when-youre-overwhelmed\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moral Support Is Critical For When You Feel Overwhelmed | HoneyBook\" \/>\n<meta property=\"og:description\" content=\"As business owners, occasions will arise when everything seems to be a bit much. Here are 5 tips on how to build a moral support team for when you feel overwhelmed.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/how-to-build-a-support-team-when-youre-overwhelmed\" \/>\n<meta property=\"og:site_name\" content=\"HoneyBook\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/honeybook.co\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-19T18:38:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-24T13:56:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1732\" \/>\n\t<meta property=\"og:image:height\" content=\"1155\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Brooke Monaghan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@honeybook\" \/>\n<meta name=\"twitter:site\" content=\"@honeybook\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brooke Monaghan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/how-to-build-a-support-team-when-youre-overwhelmed\",\"url\":\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/how-to-build-a-support-team-when-youre-overwhelmed\",\"name\":\"Moral Support Is Critical For When You Feel Overwhelmed | HoneyBook\",\"isPartOf\":{\"@id\":\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/how-to-build-a-support-team-when-youre-overwhelmed#primaryimage\"},\"image\":{\"@id\":\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/how-to-build-a-support-team-when-youre-overwhelmed#primaryimage\"},\"thumbnailUrl\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/05\/Stocksy_txp1874fe2dOZ4300_Medium_3523013-1.jpeg\",\"datePublished\":\"2021-05-19T18:38:30+00:00\",\"dateModified\":\"2022-11-24T13:56:10+00:00\",\"author\":{\"@id\":\"https:\/\/hbbadmin.reliablepenguin.com\/blog\/#\/schema\/person\/3417af382699f4497a8300b17ccd822f\"},\"description\":\"As business owners, occasions will arise when everything seems to be a bit much. 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